• Dispatch Timelines: Orders with confirmed and cleared payments are typically dispatched within one (1) to three (3) business days. However, during peak operational periods, public holidays, or under extraordinary circumstances, dispatch timelines may extend up to seven (7) business days.
• Deemed Delivery: Delivery may be executed via third-party courier services or via self-collection (where such service is available). Upon execution of a delivery signature by you, your agent, or any apparent occupant at the designated delivery address, the delivery shall be deemed successfully completed, and all risk of loss or damage shall transfer to you.
• Inaccurate Information: You are strictly responsible for providing accurate, precise, and complete delivery coordinates. We shall not be held liable for delivery failures, delays, logistical losses, or return-to-sender actions caused by incorrect, incomplete, or invalid address details supplied by you.
• Patent Damage upon Delivery: If visible physical damage to the outer shipping packaging is observed at the time of delivery, you must immediately document the damage via photography, formally note the condition on the courier’s delivery receipt or electronic device, and transmit the relevant evidentiary materials to our customer service without delay.
• 發貨時限： 經確認並清算付款的訂單通常會在 1 至 3 個工作天內發貨。然而，在營運高峰期、假期或特殊情況下，發貨時限可能延長至 7 個工作天。
• 視為已交付： 交付可透過第三方速遞服務進行，或由客戶親自提取。一旦由閣下、閣下的代理人或指定送貨地址的任何表面佔用人簽收，該交付即視為已成功完成，而貨物的所有丟失或損壞風險將隨之轉移予閣下。
• 不準確的資訊： 閣下須嚴格負責提供準確、精確且完整的送貨地址。對於因閣下提供不正確、不完整或無效的地址資料而導致的交付失敗、延誤、物流損失或退回發件人，我們概不承擔任何責任。
• 交付時的表面損壞： 若在交付時發現外包裝有任何明顯的物理損壞，閣下必須立即拍攝損壞情況，在速遞公司的送貨收據／設備上正式註明該狀況，並毫不延誤地將相關證據發送至我們的客戶服務部。
